Returns
We follow a 7 days return policy. No questions asked . If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@anse.in.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. However size can be exchanged subject to availability.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@anse.in and we will have the item replaced.
Exchange Of size : In case you are not satisfied with the fit of the product and want to exchange the size this is covered under 15 day policy.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping Policy
We follow a 7 working days shipping . Most items are available to ship in 7 business days unless otherwise noted.
We will send you a shipping confirmation email when all or part of your order is shipped that will include the tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment. You can also check the status of your order anytime by clicking on the Order Tracking link.
To return your product, you should mail the details to customerservice@anse.in.
In case of second exchange you will be responsible for your own shipping costs for returning your item. If you receive a second exchange/refund the cost o return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.